VIP HOUSING INC - Privacy Policy
1. Overview
This Privacy Policy explains how VIP HOUSING INC collects, uses, stores, and protects personal information when you visit our website, send an enquiry, request a booking, or otherwise communicate with us.
By using this website or submitting your details to us, you acknowledge that your information may be processed in accordance with this policy.
2. Information we collect
We may collect information that you provide directly to us, including your name, email address, phone number, company details, move-in requirements, destination preferences, and any message content you submit through forms or email.
We may also collect limited technical information automatically, such as browser type, device information, IP address, referring pages, and website usage data used to improve performance and security.
3. How we use your information
VIP HOUSING INC may use your information to respond to enquiries, provide accommodation and relocation services, prepare quotations, manage bookings, communicate service updates, process payments and invoices, comply with legal obligations, and improve our website and customer experience.
We do not sell your personal information to third parties.
4. Sharing of information
We may share information with trusted service providers, landlords, property partners, payment processors, professional advisers, or technology vendors when it is necessary to deliver our services or operate the website.
We may also disclose information where required by law, regulation, court order, or to protect our legal rights and the safety of our customers, staff, and partners.
5. Data retention
We retain personal information only for as long as reasonably necessary for the purpose it was collected, including to fulfil bookings, maintain business records, resolve disputes, enforce agreements, and meet legal, accounting, or tax requirements.
6. Cookies and analytics
This website may use cookies, analytics tags, and similar technologies to understand how visitors use the site, maintain functionality, and improve performance. You can control cookies through your browser settings, although disabling some cookies may affect site functionality.
7. Data security
We take reasonable administrative, technical, and organisational measures to help protect personal information against unauthorised access, misuse, loss, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
8. Your rights
Subject to applicable law, you may have the right to request access to the personal information we hold about you, ask for corrections, request deletion, object to certain processing, or request a copy of your information in a portable format.
If you would like to exercise any of these rights, please contact us and we will review your request in line with applicable law.
9. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external sites, and you should review their policies separately.
10. Policy updates
We may update this Privacy Policy from time to time to reflect changes to our services, operations, or legal obligations. Any revised version will be posted on this page.
11. Contact us
If you have any questions about this Privacy Policy or how VIP HOUSING INC handles personal information, please contact us via our contact page or through the enquiry page.